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Tri Delta Transit’s Paratransit

ADA Paratransit transportation is for individuals with disabilities who cannot independently use fixed route Tri Delta Transit bus service some of the time or all the time. Trips must be prearranged.

All Tri Delta Transit buses are accessible, and many individuals with disabilities can use the fixed route bus service. However, if you are unable to use fixed route transportation for some or all your trips, you may be eligible for ADA Paratransit transportation. If you’re not sure whether you’re able to use the fixed route bus, call Tri Delta Transit at (925) 754-6622.

The Americans with Disabilities Act of 1990, better known as the ADA, is federal legislation that guarantees individuals with disabilities full and equal access to the same services and accommodations that are available to individuals without disabilities.

The ADA requires public transit operators to provide paratransit service to individuals with disabilities that is comparable to the level of fixed route service provided. Individuals with disabilities who cannot independently ride fixed route transportation may be eligible for ADA Paratransit transportation.

Tri Delta Transit’s Paratransit transportation includes two programs. ADA Paratransit transportation and Senior (Age 65+) Paratransit transportation.

ADA Paratransit transportation

This type of door-to-door public transportation service is provided following the requirements and regulations of the Americans with Disabilities Act (ADA). It is limited to individuals who are unable to use fixed route public transportation some or all of the time due to a disability or health related condition. If you qualify, you will be able to travel on paratransit systems throughout the nine county Bay Area.

Senior (Age 65 +) Paratransit transportation

While not required by the Americans with Disabilities Act (ADA), Tri Delta Transit provides local door-to-door public transportation to individuals who are 65 years of age or older. This transportation is limited to Tri Delta Transit’s service area in Eastern Contra Costa County and is subject to ride availability.

Contact Information

Phone Numbers
Applications, Questions, Comments: (925) 754-6622
Ride Reservations: (925) 754-3060
Ride Cancellations: (925) 706-4382
Lost & Found: (925) 754-6622
TTY: (925) 754-3695

County Link Transportation
Door-to-door services for those unable to use fixed route buses. You must qualify to use this service. Allow up to 21 days for processing. To receive more information and an application, please call the County Connection at (925) 938–7433 for this service.

Mobility Matters Rides for Seniors
Service Area: All of Contra Costa County Service: Mobility Matters operates a volunteer driver program, which provides free, one on one, door through door, escorted rides by screened and trained volunteers using their own cars.

Eligibility: Essentially homebound, ambulatory (with or without walking aides) seniors over age 60 who do not have access to safe, appropriate transportation for medical and dental care and grocery shopping. Riders must require door through door escort with elbow or standby assistance to qualify.

Application: Telephone interview with a follow up in home assessment. The application is to be completed by a staff member.

Telephone: Rides for Seniors: (925) 284-6161


Caring Hands
Service Area: Central, South and East Contra Costa County
Service: Caring Hands provides free, escorted rides by screened and trained volunteers as part of our one and one long-term match program. In addition to providing transportation and escort to medical appointments, shopping and errands, matched volunteers also provide friendly visiting and companionship, respite care to give a break to a family caregiver, reading mail, and letter writing.

Telephone Information: (925) 952-2999

Eligibility: Ove the age of 60, living independently in their own home.
Application: A phone interview and a home assessment by social worker are required. Due to high demand there is usually a waiting list for services.

Senior Clipper Card
People age 65 or older are eligible for the Senior Clipper Card. This card affords seniors all discounts they are entities to while riding on local transit buses or BART. Applications are available online at or at local transit agency offices.

Applications must be returned by mail, email, or fax to the address listed on the application.

Fares based on distance traveled. 15% discount for seniors (age 62+)
(800) USA-RAIL or (800) 872-7245

Fares based on distance traveled. 62.5% discount available to seniors and people with disabilities Central & East County (925) 676-2278 West County (510) 236-2278.

Dial “511”
Phone number and website for trip planning, traffic conditions, carpool, bus schedules, vanpool, and other transit information.

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